Return Policy
Returns are accepted up to 60 days from purchase. We accept unworn, new, condition items with tags on.
Exchanges (No Restock Fee.)
Send back item with a copy of packing slip. Write a note with the new size or new item you want. We will handle the payment charges. We charge about $9 for the exchange shipping.
For faster exchanges: Place order for new item yourself. Return the unwanted item and mark on packing slip that you placed exchange order and we will refund full item prices.
Store Credit (No Restock Fee.)
Send back item with a copy of packing slip. Mark on packing slip items returned and that you want a store credit. We will put the credit on your customer account for your use next order.
Refunds (10% Restock Fee.)
Send back item with a copy of packing slip. Mark on packing slip items returned and that you want an refund. We will refund to original form of payment.
Send items back to:
ProCycleGear Returns
5076 Charmian Drive
Santa Rosa, CA
95409
You can request us to send a prepaid US Postal Service return label to USA customers for a $5 charge.
Note: Most common issue "You shipped me one size too small." Please look at your invoice. If you have ordered an imported item from Europe with European sizes this can be confusing. We apologize. The Euro sizes run one size smaller then the USA sizes. So if you wanted a USA Medium, we ship a jersey with a European label Large to get you the USA Medium fit you want.
Please try on the jersey before you send it back.